Safety & Trust

1. Our Safety and Trust Approach

ChooseMe connects people through experiences, activities, skills, hobbies, food, culture, workshops, tours, and local knowledge. Because these experiences may involve real-world meetings, we want trust and safety to be built into the platform from the beginning.

Our goal is to create a systematic and structured platform where hosts are reviewed, experiences are clearly described, and guests can understand what they are joining before they participate.

2. Host Review and Screening

ChooseMe intends to vet and screen hosts before they are publicly listed or promoted. The exact checks may vary depending on the type of experience, location, risk level, host background, and information available.

Host review may include:

• Reviewing host application details and experience descriptions.
• Checking whether the host has relevant experience, skills, qualifications, or local knowledge.
• Reviewing public profiles, websites, social media pages, business pages, reviews, or references where available.
• Assessing communication quality, professionalism, responsiveness, and clarity.
• Requesting additional details, profile information, photos, documents, or clarifications.
• Speaking with the host before approval where needed.

Approval is not automatic. ChooseMe may decline or delay a host profile if the information is incomplete, unclear, inconsistent, unsafe, or not aligned with the platform.

3. Experience Review

We want experiences on ChooseMe to be clear, genuine, and appropriate for guests. Before an experience is featured, we may review what the host plans to offer and how it will be delivered.

• What the guest will actually do during the experience.
• Where the experience will take place.
• Who the experience is suitable for.
• Physical requirements, age requirements, accessibility considerations, and safety notes.
• What is included, excluded, and optional.
• Any permissions, licenses, venue approvals, or specialist requirements.
• Whether the activity creates unusual or unnecessary risk.

4. Identity and Profile Checks

ChooseMe may ask hosts to provide information that helps us understand who they are and whether their profile is suitable for the platform. This may include name, contact details, location, profile photo, experience background, business or social links, and other relevant information.

In the future, ChooseMe may introduce additional identity, background, payment, or verification checks depending on the market, risk level, and platform requirements.

5. Clear Communication Before Booking

Trust improves when expectations are clear. Hosts should explain the experience accurately and guests should ask questions before joining if anything is unclear.

• Meeting points, timing, duration, language, group size, and preparation should be clear.
• Hosts should explain restrictions, risks, cancellation details, and special requirements.
• Guests should share relevant information that may affect their ability to safely participate.
• Communication should remain respectful, practical, and experience-related.

6. Guest Safety Responsibilities

Guests are responsible for making reasonable decisions about whether an experience is suitable for them. This includes considering fitness, health, mobility, dietary needs, comfort level, weather, travel arrangements, and local conditions.

• Read the experience description before attending.
• Follow reasonable host instructions and local rules.
• Arrive prepared for the activity and environment.
• Do not attend if you are unwell or unable to participate safely.
• Do not pressure hosts or other guests into unsafe or uncomfortable situations.

7. What Is Not Allowed

ChooseMe may reject or remove experiences that are illegal, unsafe, exploitative, misleading, or outside the intended purpose of the platform.

• Illegal activities, scams, fraud, fake listings, or impersonation.
• Sexual services, matchmaking, dating, or romantic solicitation.
• Activities involving weapons, violence, dangerous stunts, or avoidable risk.
• Drug-related activities or promotion of illegal substances.
• Hate, harassment, intimidation, discrimination, or extremist content.
• Animal cruelty, unsafe wildlife encounters, or irresponsible environmental activity.
• Activities requiring professional licensing, permits, insurance, or specialist training where the host cannot show suitable approval.

8. During Experiences

Hosts should conduct experiences in a responsible and professional manner. Guests should participate respectfully and follow the agreed plan.

• Hosts should avoid changing the experience materially without clear consent.
• Guests should not bring extra people unless approved.
• No one should be pressured to participate in an activity they are uncomfortable with.
• If safety conditions change, the host should pause, adjust, or stop the experience where appropriate.

9. Reporting Safety or Trust Concerns

If a host, guest, listing, message, or experience feels unsafe, misleading, inappropriate, or uncomfortable, please report it to ChooseMe as soon as possible.

For immediate danger or medical emergencies, contact local emergency services first. ChooseMe is not an emergency response provider.

10. Quality Review and Follow-Up

ChooseMe may review feedback, reports, guest comments, host responsiveness, cancellation patterns, listing accuracy, and other quality signals. This helps us improve the platform and make better decisions about which experiences and hosts should remain active.

We may contact hosts or guests for clarification, request improvements, pause listings, remove content, or restrict participation where needed.

11. Important Limits

ChooseMe works to create a safer and more trustworthy platform, but no review, screening process, profile check, communication system, or platform policy can remove all risk from real-world experiences.

Hosts and guests must use their own judgment, follow local laws, respect safety instructions, and avoid participating in anything that feels unsafe or unsuitable.

12. Contact

For safety, trust, host review, or experience quality concerns, contact ChooseMe.